“Their agile support was invaluable, and our team is now fully autonomous in using the solution.”
David DESOUCHESCustomer Service Director - Carglass
As a Verint partner, Activeo deploys and runs your workforce engagement solutions: workforce planning, quality management, interaction analytics and AI.
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From scoping to support, we help you deploy intelligent solutions for operational management, quality and workforce engagement that deliver measurable benefits.
Review of your planning and quality processes, selection of the Verint modules that fit your challenges, and a realistic roadmap.
Forecasting, scheduling and real-time management of your resources, so you have the right skills at the right time, on every channel.
Recording, automated evaluation and speech analytics to listen to the voice of the customer and help your agents improve.
Automatic detection of customer pain points, quality scoring at scale, workforce optimization and coaching recommendations...
Connection to your contact center platform, change management, training for planners and supervisors, support and managed services.
“Their agile support was invaluable, and our team is now fully autonomous in using the solution.”
“Deploying Calabrio enabled us to take an in-depth look at the entire value chain of our planning process.”
“Activeo’s technical and functional experts helped us become more autonomous in using the solution.”
At the Verint Partner Summit in Budapest on 12–13 May 2026, Activeo received the “Marketing Partner of the Year” award at the Verint Partner Awards EMEA.
A recognition of our teams’ commitment, our expertise and the trust our clients have placed in us for more than 30 years!
