Define, Develop, Implement, Support
Technology Expertise: This activity is specialized in the management of complex projects in customer interaction and provides technical expertise in the areas of multi-channels projects, intelligent routing, voice portal, email integration, Collaboration, video, recording, WFO,…
Activeo provides both technical and functional expertise in the areas of Customer Collaboration and Customer Experience. Our belief in the key processing is the simultaneous control of business issues, organizational and technological.
Ensuring the success of a technology project and the achievement of business objectives while respecting cost commitments, deadlines, and features remains the integral part of our scope. Experience and specialized expertise are crucial in controlling the frame of a project and in the assessment of technical and financial risks.
Customer-oriented, innovative and responsive, our entity makes available to its customers the best practices and methodologies allied to a comprehensive range of solutions and services
Benefits of expertise:
- Custom Solutions delivered key in hand
- Integration of products and training to the customization tools
- Assistance with the operation and evolution of the implementation solution
- Operational audit, scoping studies
- Assistance in setting technical and functional implementation of unified communications solutions, collaborative, videos, voice of the customer