TFT: A new collaborative environment for sharing experience
TFT: A new collaborative environment for sharing experience “Thanks to qualified, customer-focused experts, the project was successfully delivered within cost and deadline constraints. In the coming months, TFT will be extending the solution to all the Group’s other sites, to improve the ability to collaborate with all teams, members and stakeholders.” Catharina PLUMMER Director of […]
CONRAD: greater customer proximity
CONRAD: greater customer proximity “With its expertise in optimizing customer paths and loyalty, Activeo offered us a diagnosis of the organization, a methodology based on a reference framework and a contact plan, performance measurement tools and coaching support throughout the mission.” Jean-Pierre KELLER Director of Operations at Conrad Partager ce témoignage : CONRAD Founded: 1989 […]
Eurovision entrusts its collaboration project to Activeo
Eurovision entrusts its collaboration project to Activeo “This project entrusted to Activeo is a success; The expert, customer-oriented teams provided all the support needed to achieve the cost, deadline and quality objectives.” Philippe GEHIN Head of IT at UER Partager ce témoignage : Union Européenne de Radio-Télévision Founded: 1950 Location: International Industry: Public service media […]
Ardian chooses Activeo and Cisco to boost performance
Ardian chooses Activeo and Cisco to boost performance “UC Care is a real asset for our organization. The solution allows local IT teams to be autonomous in certain support and administration tasks, freeing them from the Paris head office.” Charles ARGANT IT Service Manager for infrastructure and work place at Ardian Partager ce témoignage : […]
SCHNEIDER ELECTRIC chooses LOGEPAL to display key performance indicators for its Customer Care Centers in real time
SCHNEIDER ELECTRIC chooses LOGEPAL to display key performance indicators for its Customer Care Centers in real time “We were won over by LOGEPAL’s value proposition: solution quality, flexibility and customization. Activeo’s teams clearly understood our business challenges, and recommended a deployment that met our business imperatives.” Jean-Pierre NICOLAS Head of Customer Care Excellence at Schneider […]
Acticall: the combined value of performance indicators and content!
Acticall: the combined value of performance indicators and content! “Equipped with Logepal since 2007, we keep a close eye on developments in the product, which offers us ever greater added value. Stable, flexible and easy to use, the solution is present on all the Group’s sites, and will shortly be deployed on the brand-new Acticall […]