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REFERENCES

Webhelp

As an international call center operator, Webhelp is one of the major players in customer … Read more about Webhelp has chosen Logepal for the management of its contact centers.

LOGEPAL
CMAR

CMAR

The CMAR - Chambre des Métiers et de l'Artisanat Provence-Alpes-Côte d'Azur - accompanied by … Read more about CMAR awarded by the AFRC

CUSTOMER EXPERIENCE CX

Banque Populaire

Specialised in the accompaniment and support of individuals and professionals, Banque Populaire … Read more about LOGEPAL, THE ESSENTIAL TOOL FOR MONITORING:

LOGEPAL
WFM

CARGLASS

Specialized in car glass repair and replacement, Carglass now has nearly 3,000 employees, 450 … Read more about WFM evolution at Carglass

WFM PLANIFICATION

FIDELIA

Fidelia Assistance, the assistance company of the Covéa group (MAAF, MMA and GMF), operates 24/7 in … Read more about LOGEPAL for operational efficiency

LOGEPAL
OVHcloud

OVHcloud

OVHcloud is Europe’s leading cloud provider, delivering public and private cloud products, shared … Read more about OVHcloud, IR and Activeo – Ensuring great experiences in the hybrid workplace

MONITORING
EURO INFORMATION

EURO INFORMATION

Euro-Information has been Crédit Mutuel's technology subsidiary for four … Read more about EURO INFORMATION : Logepal at the heart of visual management

LOGEPAL

SOPRA STERIA

With people expecting to access products and services through easy, always-on experiences delivered … Read more about SOPRA STERIA: “How does Sopra Steria harness the full power of AI for a new user experience in a simplified support journey?”

AI & MACHINE LEARNING

STIME

As drivers of digital transformation, the STIME teams deliver and ensure the performance of … Read more about STIME – Groupement les mousquetaires: How to rethink the experience of the members during their interactions with the support?

CUSTOMER EXPERIENCE CX

RETRAITES POPULAIRES

A historical and recognized brand Since 1907, Retraites Populaires has been a public law … Read more about RETRAITES POPULAIRES – Starting from the customer experience to redefine the multi-channel strategy

MULTI-CHANNEL STRATEGY
OVHcloud

OVHcloud

Feedback from OVHcloud - Testimony of Stéphanie Jacquet - Head of Contact Center Coordination In … Read more about How to reconcile customer experience, quality of service and remote employee engagement?

CUSTOMER EXPERIENCE CX
RAJA

RAJA

If RAJA has more than 700,000 satisfied customers in Europe, it is above all thanks to its … Read more about RAJA: Logepal at the service of real-time monitoring and management indicators.

LOGEPAL

HOMEFRIEND

Created in 2016 from the expertise of the Veolia Group, Homefriend stands as the specialist in … Read more about HOMEFRIEND : A certification process to serve and engage

NF CERTIFICATION

LAURASTAR

Laurastar, the leader of ironing systems for more than 35 years, is a recognized brand reflecting … Read more about Laurastar: Customer experience at the heart of digital transition

CUSTOMER EXPERIENCE CX

SCHNEIDER ELECTRIC

SCHNEIDER ELECTRIC chooses LOGEPAL for the real-time display of its Customer Care Center's key … Read more about Schneider Electric

LOGEPAL

TFT

Building a new collaboration environment to share insights globally TFT is a global non-profit … Read more about TFT

DIGITAL WORKPLACE

UER

Eurovision builds its collaboration project with ActiveoThe European Broadcasting Union (EBU) is the … Read more about UER

DIGITAL WORKPLACE
Ardian

ARDIAN

Ardian chooses Activeo and Cisco to improve its performance. Since its creation in 1996, Ardian … Read more about Ardian

DIGITAL WORKPLACE

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