Webhelp
As an international call center operator, Webhelp is one of the major players in customer … Read more about Webhelp has chosen Logepal for the management of its contact centers.
LOGEPAL
REFERENCES
CMAR
The CMAR - Chambre des Métiers et de l'Artisanat Provence-Alpes-Côte d'Azur - accompanied by … Read more about CMAR awarded by the AFRC
CUSTOMER EXPERIENCE CX
Banque Populaire
Specialised in the accompaniment and support of individuals and professionals, Banque Populaire … Read more about LOGEPAL, THE ESSENTIAL TOOL FOR MONITORING:
LOGEPAL
CARGLASS
Specialized in car glass repair and replacement, Carglass now has nearly 3,000 employees, 450 … Read more about WFM evolution at Carglass
WFM PLANIFICATION
FIDELIA
Fidelia Assistance, the assistance company of the Covéa group (MAAF, MMA and GMF), operates 24/7 in … Read more about LOGEPAL for operational efficiency
LOGEPAL
OVHcloud
OVHcloud is Europe’s leading cloud provider, delivering public and private cloud products, shared … Read more about OVHcloud, IR and Activeo – Ensuring great experiences in the hybrid workplace
MONITORING
EURO INFORMATION
Euro-Information has been Crédit Mutuel's technology subsidiary for four … Read more about EURO INFORMATION : Logepal at the heart of visual management
LOGEPAL
SOPRA STERIA
With people expecting to access products and services through easy, always-on experiences delivered … Read more about SOPRA STERIA: “How does Sopra Steria harness the full power of AI for a new user experience in a simplified support journey?”
AI & MACHINE LEARNING
STIME
As drivers of digital transformation, the STIME teams deliver and ensure the performance of … Read more about STIME – Groupement les mousquetaires: How to rethink the experience of the members during their interactions with the support?
CUSTOMER EXPERIENCE CX
RETRAITES POPULAIRES
A historical and recognized brand Since 1907, Retraites Populaires has been a public law … Read more about RETRAITES POPULAIRES – Starting from the customer experience to redefine the multi-channel strategy
MULTI-CHANNEL STRATEGY
OVHcloud
Feedback from OVHcloud - Testimony of Stéphanie Jacquet - Head of Contact Center Coordination In … Read more about How to reconcile customer experience, quality of service and remote employee engagement?
CUSTOMER EXPERIENCE CX
RAJA
If RAJA has more than 700,000 satisfied customers in Europe, it is above all thanks to its … Read more about RAJA: Logepal at the service of real-time monitoring and management indicators.
LOGEPAL
HOMEFRIEND
Created in 2016 from the expertise of the Veolia Group, Homefriend stands as the specialist in … Read more about HOMEFRIEND : A certification process to serve and engage
NF CERTIFICATION
LAURASTAR
Laurastar, the leader of ironing systems for more than 35 years, is a recognized brand reflecting … Read more about Laurastar: Customer experience at the heart of digital transition
CUSTOMER EXPERIENCE CX
SCHNEIDER ELECTRIC
SCHNEIDER ELECTRIC chooses LOGEPAL for the real-time display of its Customer Care Center's key … Read more about Schneider Electric
LOGEPAL
TFT
Building a new collaboration environment to share insights globally TFT is a global non-profit … Read more about TFT
DIGITAL WORKPLACE
UER
Eurovision builds its collaboration project with ActiveoThe European Broadcasting Union (EBU) is the … Read more about UER
DIGITAL WORKPLACE
ARDIAN
Ardian chooses Activeo and Cisco to improve its performance. Since its creation in 1996, Ardian … Read more about Ardian
DIGITAL WORKPLACE
