Activeo & Cisco

Combining the power of Cisco with Activeo’s customer experience expertise

As a Cisco partner, Activeo designs, deploys and runs your contact center, collaboration and security solutions, in the cloud and on premises.

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Cisco × Activeo
Our value proposition

Cisco technologies, Activeo’s customer experience expertise

From consulting to day-to-day operations, we combine the reliability of Cisco technologies with our in-depth knowledge of customer experience: contact center, collaboration and security.

Cisco Partner
01

Consulting and customer journeys

We design customer journeys and routing logic tailored to your business challenges, drawing on omnichannel best practices.

02

Webex Contact Center and AI

Webex Contact Center deployment, migration from Unified Contact Center (UCCE / UCCX) to the cloud, virtual agents and real-time agent assistance.

03

Collaboration and telephony

Webex Calling cloud telephony, Webex meetings and messaging, and Microsoft Teams integration for seamless communication, both internally and with your customers.

04

Our in-house solutions

Our Digital Factory enhances your Cisco environment with Logepal (real-time monitoring) and CC Care (self-service administration).

05

Training, support and managed services

Integration with your CRM and business applications, Webex training for your teams, operational maintenance and continuous improvement.

They trust us

What our customers say

“Our goal was to take our mastery of the Cisco solution to the next level.”

Donovan DEZA
Donovan DEZAIT Technical Support - RESA
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“We were pleased with the responsiveness and skills of the team that worked alongside us.”

François EA
François EAIT Infrastructure and Security Manager - Atlantique Habitations
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“I'm delighted to work with Activeo, one of the rare suppliers that listens to the customer before proposing anything.”

Sami DJELALIA
Sami DJELALIACIO - Diot-Siaci
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Have a Cisco project? Let’s talk.

Let’s discuss your customer experience challenges together