“Our goal was to take our mastery of the Cisco solution to the next level.”
As a Cisco partner, Activeo designs, deploys and runs your contact center, collaboration and security solutions, in the cloud and on premises.
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From consulting to day-to-day operations, we combine the reliability of Cisco technologies with our in-depth knowledge of customer experience: contact center, collaboration and security.
We design customer journeys and routing logic tailored to your business challenges, drawing on omnichannel best practices.
Webex Contact Center deployment, migration from Unified Contact Center (UCCE / UCCX) to the cloud, virtual agents and real-time agent assistance.
Webex Calling cloud telephony, Webex meetings and messaging, and Microsoft Teams integration for seamless communication, both internally and with your customers.
Integration with your CRM and business applications, Webex training for your teams, operational maintenance and continuous improvement.
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“Our goal was to take our mastery of the Cisco solution to the next level.”
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“We were pleased with the responsiveness and skills of the team that worked alongside us.”
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“I'm delighted to work with Activeo, one of the rare suppliers that listens to the customer before proposing anything.”
Let’s discuss your customer experience challenges together