The benefits associated with a Voice of the Customer project :
With Activeo, we can support you throughout your project in terms of business and technology.
Certified training courses
Users
Clients
Customer support
Continuous integration of the Voice of the Customer is based on constantly listening to consumer needs, offering brands the opportunity to adjust and perfect their strategies in order to achieve excellence in customer satisfaction.
Our support offer is structured as follows:
For our expertise in the various technological solutions on the market:
For companies that want to create and manage their customer and/or employee surveys.
Transcribing the Voice of the Customer, detecting emotions and tracking trends.
Automate the handling of requests, meeting the need for instantaneous and responsive customer engagement.
For our support once your Voice of the Customer solutions have been deployed, so that your teams can make optimum use of them over the long term.
Activeo offers a complete range of services to initialise, deploy, manage and operate your solution. We work with partners who have developed successful speech and text analytics and customer feedback solutions.
