Digital Factory

Software made in Activeo

  • LOGEPAL: Real-time management solution for customer service indicators
  • UC CARE: Operating solution for collaborative environments
  • CC CARE: Delegation solution for IVR configuration

+25

Years of innovation

180

Experts

+200

Customers

24x7

Customer support

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Logepal : Display, monitor and engage

Manage the quality and performance of your Contact Center with the leading software solution : LOGEPAL available in on-premise or cloud mode.

Activeo is the undisputed leader in display solutions in France. With a market share of 70%, LOGEPAL equips the majority of medium-sized and large customer services. Interfaced with all contact center and telephony solutions on the market, not forgetting database, CRM and ITSM connectors. The solution gives you a dynamic, personalized 360° view of your activities.

UC Care: Simplify the use of Cisco telephony

Streamline, manage and administer your Cisco telephony solutions with UC Care’s simplified interface.

UC Care is a simplified interface that complements the operation of Cisco telephony systems and facilitates the use of Cisco Unified Communications Solutions (UCM) to enhance the operation and functionality of the Cisco telephony solution.

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Our customers

CC Care: Customize your IVR to suit your needs

The software solution that simplifies and facilitates the operation and administration of contact center Cisco, Genesys Cloud and Amazon Connect from AWS

CC Care is the software solution that puts the management of contact center IVRs in the hands of the business, delegating administration within a secure, controlled and responsive framework. The result of the know-how and expertise of Activeo’s development and integration teams.

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