OVHcloud, IR and Activeo – Ensuring great experiences in the hybrid workplace
OVHcloud, IR and Activeo – Ensuring great experiences in the hybrid workplace Since using IR’s solutions, we’ve been able to resolve network issues that were impacting the customer and user experience, and we haven’t had to report a single network issue with our environment in six months. Bruno TOURET Technical Director, Contact Center and Collaboration […]
Activeo announces the opening of a new subsidiary in Canada
Paris, January 10, 2022, Activeo announces the opening of a new subsidiary in Toronto, Canada. The creation of the subsidiary is part of the continuation of the international expansion of the Activeo group. Activeo announces the creation of its new subsidiary Activeo North America Inc in Toronto. “Our goal is to expand our international expansion […]
Quality Monitoring for customer experience and employee commitment
For several years now, the customer experience has been at the heart of the concerns of the vast majority of companies and organizations, regardless of their sector of activity, their field of intervention or their size. This challenge has given rise to real transformation projects, aimed at placing the customer and the employee interacting with […]
From Service Quality to Service Excellence
Aiming at “customer delight” for each interaction with its customers has become a priority objective for companies wishing to differentiate themselves on their market through customer experience. This is the purpose of the new ISO standard “Service Excellence”, currently being developed at the international level, in which Activeo is actively participating as a member of […]
EURO INFORMATION : Logepal at the heart of visual management
Logepal at the heart of visual piloting We were won over by the solution’s functional coverage and the degree of user autonomy made possible by the tool’s simplicity. Loïc KERN System and Network Engineer at EURO INFORMATION Partager ce témoignage : Euro-Information Founded: 1978 Location: European Industry: Bank Solution: Logepal Euro-Information has been Crédit Mutuel’s […]
SOPRA STERIA uses Google Cloud, Cisco and Activeo to animate its virtual agents
SOPRA STERIA uses Google Cloud, Cisco and Activeo to animate its virtual agents I’m delighted to be working with Activeo, the rare supplier to listen to the customer before proposing something, Activeo’s staff are responsive. It’s not as a customer supplier, but as a partner. Xavier LEROUX CTO End User Services at SOPRA STERIA Partager […]
