Proprietary software designed for CX management
Manage the quality and performance of your customer service, motivate your teams and get your messages across. Interfaced with all multi-channel, telephony, CRM and ITSM solutions on the market, the solution gives you a dynamic, personalized 360° view of your activities.
Discover Logepal
Put the power back in the hands of your business teams to manage your Customer Service IVR. Delegate with confidence, optimize your processes, and turn your IVR into a strategic asset. The solution gives you autonomous, rapid and secure management of your system.
Discover CC Care
Opt for an agile interface that complements Cisco telephony systems and facilitates day-to-day use, administration and operation. A tool for efficient delegation and secure integration of telephony into the IS.
Discover UC CareActiveo's Digital Factory designs custom solutions to enhance your environments and precisely meet your business needs.
Enhance the native features of your platforms with targeted custom developments that integrate seamlessly with your existing systems.
Customized solutions tailored to your business needs, across a variety of ecosystems: telephony, CRM, ITSM, and customer relations.
Compatible with the major ecosystems on the market
Discover and integrate our solutions directly from your partner platforms
A place in the “Applications” category as a customer relations business application.
Enhance the Odigo offering with an innovative, directly integrated solution.
Improve the customer and agent experience with Logepal connected to the Genesys environment.
Simplify usage, purchasing, governance and get the best of the solution in flexible mode.
Facilitate the sharing of knowledge, best practices and innovations in customer engagement.
